Contact Us

Have a question, need help, or want to talk business? We're here.

General Support

support@aiprodshot.com

We reply within 1 business day

Business Inquiries

business@aiprodshot.com

Partnerships, agencies, enterprise

Response Time

Mon – Fri, 9 AM – 6 PM (UTC+8)

Within 24 hours

Frequently Asked Before Contacting

My credits were deducted but no image was generated.

Email us at support@aiprodshot.com with your account email and the task ID. We will review and refund if confirmed.

I want to cancel my subscription.

Go to Profile → Subscription and click "Cancel Plan." You keep access until the end of the billing period.

I need a bulk deal or API access for my team.

Email business@aiprodshot.com with your use case and expected monthly volume.