Effective Date: April 19, 2026
This Refund Policy explains how AIProdShot handles refunds, credit reversals, and billing reviews for subscriptions and one-time credit-pack purchases.
1. Digital Service Nature
AIProdShot is a digital AI product imaging service. Purchases are used to reserve processing capacity, generate outputs, and maintain account access. Because of that, charges are generally non-refundable once processing capacity has been consumed or credits have been delivered.
2. Subscriptions
- Subscription charges are billed in advance for the applicable billing period
- You may cancel renewal before the next billing date
- Canceling stops future renewals but does not normally create a refund for the current billing period
- If a duplicate subscription charge or billing mistake occurs, contact us and we will review it
3. Credit Packs
- Credit packs are one-time purchases
- Once credits are delivered to your account, they are generally non-refundable
- Credit-pack validity, if shown on the site or checkout, applies from the date of purchase
4. Technical Failures
If AIProdShot deducts credits because of a technical issue on our side and does not deliver the usable outputs that were charged for, we may restore credits or provide another appropriate remedy after review.
5. How To Request a Review
Please email support@aiprodshot.com and include your account email, order or invoice identifier, approximate charge date, and a short explanation of the issue.
6. Contact
Billing: billing@aiprodshot.com
Support: support@aiprodshot.com